Acceptance of Terms

By using this website or contacting Spotless Homes, you agree to these Terms and to any additional service conditions confirmed for a particular booking. If you do not agree, you should not use the website or request services.

Section 01

Acceptance of Terms

By using this website or contacting Spotless Homes, you agree to these Terms and to any additional service conditions confirmed for a particular booking. If you do not agree, you should not use the website or request services.

Section 02

Service Scope

Spotless Homes provides residential and office cleaning services focused on move-in and move-out cleaning, including empty-property deep cleaning and agreed kitchen and appliance cleaning. The scope of each visit is confirmed after an inquiry, property review, and access confirmation, and may depend on the condition and size of the property.

Clause 03

Quotes and Payment

Quotes are prepared on a custom basis after the property scope and condition are reviewed. A deposit may be requested before the appointment is confirmed, and accepted payment methods may include bank transfer, card, or cash on site, as communicated for the booking.

Reference HCCH
Clause 04

Customer Responsibilities

The customer must provide accurate information, reasonable access, and a property that is ready for the agreed cleaning visit. Any checklist, photos, or notes provided before the visit may be used to confirm the scope, but they do not replace the final on-site review of the property condition.

Reference UN Declaration
Policy Terms

All website content, text, and other materials made available by Spotless Homes remain the property of Spotless Homes or its licensors. You may not copy, reuse, or distribute such materials except as permitted by law or with prior written consent.

05 Clause

Intellectual Property

NCC South Africa

All website content, text, and other materials made available by Spotless Homes remain the property of Spotless Homes or its licensors. You may not copy, reuse, or distribute such materials except as permitted by law or with prior written consent.

06 Clause

Service Disclaimer

WIPO

Services are provided on an as-available basis and with reasonable care, but Spotless Homes does not guarantee a particular result, complete removal of all stains, allergens, or odours, or any outcome outside the agreed scope. Spotless Homes is not responsible for pre-existing damage, hidden defects, or matters outside its control.